Communications

1. What is the direction of information flow?

Downward

Mostly

downward

Down and up

Down, up and sideways

2. How accurate is upward communications?

Often wrong

Censored for the boss

Limited

accuracy

Accurate

3. How well do you feel your manager knows the problems you face?

Not well

Some

knowledge

Quite well

Very well

Leadership

4. How much trust and confidence do you feel is shown towards you?

None

Pretend to

Once in

A while

Complete

5. How inspired are you by your manager?

Not at all

Sometimes

Usually

Always

6. In difficult situations, does your manager back you?

Rarely

Sometimes

Often

Always

Motivation

7. How much are fear and threats used to motivate?

Entirely

Frequently

Little

Very little

8. How much are reward and involvement used to motivate?

Very little

Some

Frequently

Entirely

Decisions

9. Do you feel involved in decisions that affect you and your work?

Not at all

Occasionally

consulted

Generally

consulted

Fully

involved

Goals

10. Who clearly understands the goals of the company?

Only top

manager

Top and

middle

Fairly

widespread

Everyone

Control

11. What are activity, production, and other measurement data used for?

Policing, and

punishment

Reward and

punishment

Reward, some self-guidance

Self-guidance, and problem solving